Group Reservations Agent

We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations and five Conscious Hotels locations, and three restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And right now, Conscious Group is looking for a Group Reservations Agent.

Every great group stay starts long before check-in—and that's where you come in. As our Group Reservations Agent, you'll manage group bookings across all nine Conscious Group hotels, from the first enquiry to the final rooming list and aftersales. You'll prepare tailored proposals, coordinate contracts, payments and special requests, and make sure every booking runs smoothly from start to finish.

You'll be the main point of contact for our clients and work closely with our Revenue, Sales, Front Office, Reservations and Events teams to create a seamless guest journey. You know how to keep an overview, stay calm when things get busy and spot commercial opportunities along the way. Whether you're turning an enquiry into a confirmed booking or making sure the final details are perfectly in place, you'll play an important role in creating memorable group stays.

If you enjoy a dynamic environment, love organising and get energy from making things happen, this could be the role for you!

About you!

• Ideally, you’re available for 40 hours per week, although 32 hours may be possible in consultation;

• Minimum 1 year of experience in reservations, groups, or a similar hospitality role;

• Hospitality is in your DNA, and building lasting relationships with guests and partners comes naturally to you;

• Organised, accurate and able to keep multiple bookings running smoothly at the same time;

• A proactive mindset and a strong sense of ownership;

• Commercially minded, with an eye for opportunities while keeping service at the heart of everything you do;

• Fluent in spoken and written English. Speaking Dutch is a strong advantage;

• Experience with Google Workspace. Experience with MEWS is a plus;

• An affinity with sustainable hospitality and a genuine interest in contributing to a more sustainable future;

• Living in or near Amsterdam.

Join the Fun & Perks:

• We offer a suitable salary according to the collective labour agreement for hospitality in reference scale 5;

• Travel allowance based on the distance between home and work (min. 15 km);