Front Office Management Internship
Amsterdam, Noord-Holland, Netherlands€800 per monthInternships
We are Conscious Hotels. We consist of four stylish eco-hotels in Amsterdam. In our hotel lobbies you will find cozy coffee-bars and hotel shops with carefully selected conscious products. That's not all: In two of our hotels, we have opened all-organic and completely vegetarian restaurants.
We also host meetings, events and weddings. We want our guests to have a great time, so we always come up with fresh, creative ways to connect with them. We call that Eco-Sexy. Big smiles.
As a (soon-to-be) hospitality professional, you might be dreaming of the opportunity to manage your own hotel. Well, this internship comes pretty damn close! As a Front Office Management Intern, you will be scheduled as Duty Manager and will be responsible for the daily operations at the front office.
This is probably one of the most challenging and rewarding internships that you will come across.
When you are on shift, you will support your team(s) wherever possible. Rush hour at the Front Desk? You've got it covered. Big complaint from a guest? You know how to turn their experience around. Someone left their bread in the toaster too long and it's about to set off the evacuation alarm? You've already disabled it.
Because you are able to stay as cool as a cucumber and think outside the box, you can handle any situation. You know how to connect with your team to achieve amazing results together.
Next to your operational shifts, you will also support the Head of Operations and the Rooms Division Manager with ongoing projects. These projects will vary, but are all about innovating and improving, sustainably. Feel free to share your own thoughts!
A day in the life of…
Supporting different operational departments with targets
Thinking, proposing and developing ideas to improve products or processes
Advising together with the Head of Operations and the managers of the departments on operational aspects in which obstacles are discussed with possible solutions and a step-by-step plan for improvement
Suggesting improved working methods
Maintaining and updating the “Wiki/What to do if ..." book for the operational departments
Designing and developing audits for different operational departments
Job requirements and personal qualities
You are a HBO/WO student (hospitality related, but other fields of study are also welcome)
You are looking for an internship of at least 6 months
You are proactive, passionate and ambitious
You care about the environment
You speak Dutch and English fluently and have a good sense of language
You preferably live in or near Amsterdam
You are flexible. You will work three operational shifts per week. You don't mind morning-, evening- or weekend shifts.
What's in it for you?
An internship fee of €800,- gross per month (based on full-time employment)
An extra monthly budget of €25 (based on full-time) that you can spend on whatever you want: a (gym) subscription, car or bicycle rental, home delivery, shopping, and more.
An open and flat company structure with legendary (yes really!) staff parties, a Christmas party and get-togethers
Friends & Family discount on hotel rooms and staff discount in our shops and restaurants
Experience Conscious through the eyes of our guests; after your probationary period you can spend the night in one of the hotels (and you can bring someone with you ;)
The opportunity to develop on both a personal and professional level: You will receive an Insights program from us, in which a personal profile of you is compiled which you will further develop in a training
Excited to join our team?
Ready to start your internship? Click the button below!
We will contact you soon! Do you have any questions? Please contact the People & Development Team on +316 11980712.