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Reservations Internship

Netherlands, Noord-Holland, AmsterdamConscious Hotels

Job description

We are Conscious Hotels, we have four stylish eco-hotels in Amsterdam. That's not all, in the hotels you'll also find two organic restaurants and two coffee bars. We also host meetings, events and weddings. We want our guests to have a great time, so we're always thinking of fresh, creative ways to connect with them. We call that "Eco-Sexy. Big Smiles".

The Reservations Team at Conscious Hotels is looking for an intern! You will support the team with a variety of tasks and projects, allowing you to develop yourself and learn a lot about this field within the hotel industry.


A day in the life of...

  • You will be the first point of contact for guests who contact you via phone, e-mail or chat to make a reservation, ask a question, or just have a chat

  • On a daily basis you will check among others the newly received bookings and cancellations in both our PMS system and the OTA's

  • You will learn how to best manage all aspects of a room booking, meet or exceed the expectations of the guests but also learn commercial thinking

  • And there are many more exciting opportunities; such as contacting travel agents, processing payments, but also arranging group bookings from A to Z and selling our meeting rooms

  • Any problems? What problems? You'll learn to have a solution for whatever comes your way that keeps guests coming back

Job requirements

We are happy to have you as an intern and of course we want you to come and learn a lot with us! What can you expect?

  • Learn everything about guest contact through our channels

  • Getting to know the ins and outs of this department within an eco-friendly hotel chain

  • Developing professional skills

  • Helping colleagues in a motivating way

  • Setting up, thinking along with and carrying out projects


Personal qualities

  • Hospitality is in your DNA: you are able to make a connection

  • You are proactive, stress resistant and like to challenge yourself

  • You are a self starter (Google is your best friend 😊)

  • Affinity with organic and sustainable trends

  • You get pleasure from your work and your colleagues

  • Flexible (not necessarily in an acrobatic way)

  • Want to save the planet, but are not a 'sustainability doorbitch'

  • Good sense of humor!


Job requirements

  • You are looking for an internship for at least 5 months

  • You are an MBO or HBO student in the direction of hotelschool, tourism or another related education

  • You speak and write fluent Dutch and English; you have strong communicative skills

  • Preferably you live in or near Amsterdam

  • You can work well independently but also work well in a team

  • You have a service oriented, open attitude and like to make guests feel at home

  • You have knowledge of Microsoft Office

  • You like to have fun, which is not unimportant either!


What's in it for you?

  • A good internship fee of 800 euros monthly

  • During your internship, your personal development and growth is paramount. That is why we offer you an Insights track, consisting of a personal profile and an Insights training.

  • An open and informal company with legendary (yes really!) staff parties

  • Friends & family discounts on overnight stays at all Conscious hotels and staff discounts in the shops and restaurants Café Moer & Bar Kantoor

  • Discover Conscious through the eyes of our guests: a night of sleep after your probationary period with the love of your life! Or your mother, that's also possible ;)


Application process

Enthusiastic about this challenge? Send your application to careers@conscioushotels.com.

We will get back to you soon! Still have questions? Please contact the People & Development Team at +316 11006677.

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