Front Office Host - Utrecht

We’re hiring for our brand-new Conscious Hotel in Utrecht!

This summer, we’re opening the doors to our very first hotel outside of Amsterdam – and it’s going to be something special. Right in the heart of Utrecht, in a monumental former music venue on the Oudegracht, we’re launching an eco-sexy boutique hotel with 46 beautiful rooms and our signature café concept, Sticky Fingers. And for this exciting new chapter, we’re looking for enthusiastic, warm, and energetic Hosts to join our opening team!

What's in it for you?

• In addition to a great team, we offer a suitable salary according to the collective labour agreement for hospitality in reference scale IV;

• A monthly benefits budget with a total value of 300 euros per year (based on a full-time contract), which you can spend on your choice for gym membership, bike rental, food delivery at home and many more; the choice is all yours!

• 35% discount at selected massage parlours in Amsterdam;

• Travel allowance based on the distance between home and work (min. 15 km);

• An open and informal company with legendary (yes, really!) staff parties, Christmas parties, get-togethers;

• Discover the hotel through the eyes of our guests: a free overnight stay after your probationary period, together with the love of your life! Or your mother, of course;

• Friends & family discount on rooms and staff discount in the shops and our restaurants;

• Opportunities for development and growth with plenty of room for individual contributions and ideas, possibilities to take part in trainings and courses;

• Last, but definitely not least, have fun!

What will you do

As the first point of contact for everyone who walks into our hotels, you are the go-to person at the front desk. You are responsible for everything from check-in, upselling our products and services, and acting as the Utrecht expert to check-out. In our four beautiful hotels, you don't have to hide behind a reception desk, but walk around so the guest is really the center of attention. Is a guest having trouble checking in or out via the self-service check-in system? You'll be happy to explain and give them some great tips on how to explore beautiful Utrecht on a rental bike.

As a true storyteller and fan of our sustainable concept you love to share the story of Conscious. Guests can come to you for all the ins and outs of Conscious Hotels and Utrecht. Whether it's recommending great places to eat, helping with the transport, or just having a nice conversation, you've got it! It will give you energy to connect with guests all day long and make delicious coffees (say hello to your new barista skills!). You will also be busy upselling sustainable products in our shops, switching between different departments and solving complaints and possible problems. This way every day flies by!

Job Requirements and Personal Qualities

• Hospitality is in your DNA; you know what the guest needs

• Preferably, you have experience in (international) hotels or in the hospitality industry

• Full-time and flexible, with shifts from 07:00-15:00 and 15:00-23:00

• You speak English fluently

• Preferably, you live in or near Utrecht

• You have a proactive attitude, can switch quickly and pick up working with different systems

• You are a team player, but can also work independently

• Affinity with sustainable trends and organic products is a big plus

• It is useful if you already have experience with complaint handling and knowledge of HACCP

Are you joining our opening team?

Enthusiastic about this new challenge? Apply by clicking on the Apply button below!

We will get back to you soon! Still have questions? Please contact the People & Development Team at +316 11006677.